Program Information
NC Div. of Health Service Regulation/ Complaint Intake Unit
Location
Telephone Numbers and Contact Information
Telephone 1:Telephone 2:
Telephone 3:
Fax:
Web Page: www2.ncdhhs.gov/dhsr/ciu/complaintintake.html
Program Details
Eligibility:
Fees:
Intake Process: Call
Service Area: All of NC
Program Description:
The Complaint Intake Unit has the responsibility of receiving complaints and concerns from the general public regarding care and services provided by facilities and agencies licensed by the Division. These facilities include nursing homes, home care agencies, dialysis centers, assisted living homes, group care homes, hospitals, hospice, and home health agencies. The hotline is designed to provide a central resource for citizens to ask questions and raise concerns or complaints.
This information is provided as is with no guarantee as to the accuracy of the information. Information is considered to be accurate as of the date of the last update, printed above. Resources for Seniors may not be held liable for misuse of this information.