Health Insurance Smart NC

This information was last updated on
04/24/2017

Location

NC Dept of Insurance 325 N Salisbury St Raleigh, NC 27603

Telephone Numbers and Contact Information

Telephone 1:
(919) 807-6860 Local number

Telephone 2:
(855) 408-1212 NC Toll-free number

Telephone 3:

Fax:
(919) 807-6865

Web Page: www.ncdoi.com/smart

Program Details

Hours: Monday-Friday, 8:00AM to 5:00PM
Eligibility: NC healthcare consumer, not Medicare-eligible
Fees: None
Intake Process: Call, write, or e-mail
Service Area: NC

Program Description:

Health Insurance Smart NC is a consumer assistance program. The program assists consumers with filing medical appeals, complaints (State Health Plan and self-funded plans only), and external review requests for denied health insurance services or products. Services are provided at no cost to the consumer. This program targets consumers who have private insurance. Consumers who have Medicare are referred to the SHIIP program for assistance.


This information is provided as is with no guarantee as to the accuracy of the information. Information is considered to be accurate as of the date of the last update, printed above. Resources for Seniors may not be held liable for misuse of this information.