Lifeline/Link-Up Assistance Program -Telephone Discount

This information was last updated on
08/29/2017

Location

,

Telephone Numbers and Contact Information

Telephone 1:
(919) 212-7000 (WCHS) for information about Lifeline

Telephone 2:
( ) -

Telephone 3:
( ) -

Fax:

Web Page: www.lifelinesupport.org

Program Details

Hours:
Eligibility: Recipient of SSI, Food Stamps, Medicaid, Section 8, LIHEAP, TANF
Fees:
Intake Process: Call Wake County Human Services
Service Area:

Program Description:

Lifeline provides a discount, for eligible customers, from $9.25 up to $13.50 per month on the cost of local telephone or internet service, not both. Link-Up provides a 50% discount, up to $30, off the cost of connecting local telephone service. Those eligible are recipients of: SSI, Food Stamps, Medicaid, Section 8 Housing Assistance, Energy Assistance (LIHEAP), or Work First Family Assistance benefits. Telephone service must be in recipient's name. Depending on the type of benefits you receive, contact your caseworker or Cheryl Borgna at WCHS, local SSA rep, or housing official and have them complete the Lifeline/ Link-Up form and send it to your telephone company. Lifeline discount will begin after the telephone company receives approved form. Link-Up discount appears on first bill. However, if telephone service installation is requested before approved form is received by the telephone company, you will not receive the discount. ***Note: If your telephone service has been disconnected due to unpaid bills, you may still qualify to get local service and use these discounts. Ask your telephone company for details. In addition, Lifeline and Link-Up benefits may be available from a wireless telephone provider. However, these benefits are only available to one telephone service per household.


This information is provided as is with no guarantee as to the accuracy of the information. Information is considered to be accurate as of the date of the last update, printed above. Resources for Seniors may not be held liable for misuse of this information.